Application: Hockey Log
You can delete your account yourself at any time, from inside the app, without asking us for anything. This page explains how, what exactly gets erased, and what to do if you can no longer get into the app.
1. Open Hockey Log and sign in. 2. Go to Settings → Account. 3. Tap Delete account and confirm.
The deletion happens immediately and cannot be undone.
| Data | When |
|---|---|
| Email address and password | immediately |
| Players, games, practices, expenses and custom categories | immediately |
| App settings and the record of consents you gave | immediately |
| Usage statistics, if you turned them on | immediately |
| Deletion markers | immediately |
| The subscription-state record held by RevenueCat | immediately |
| Copies in operational database backups | within 30 days at the latest, as backups are overwritten |
Data held on the phone is removed by uninstalling the app.
Technical crash reports. They are not linked to your account or your identity, so they cannot be traced back to it. They are deleted automatically after 90 days at the latest.
Operational logs about emails we sent (the address, the time and whether the message was delivered), held by our email provider. They expire under its own retention rules.
Your subscription. It is neither created nor ended by us — it is sold by the App Store or Google Play. The record RevenueCat kept about its state is erased (see above), but the subscription at the store runs on. Deleting the account therefore does not cancel it; cancel it separately in your store:
You do not have to delete the account. Individual records — a game, a practice, an expense, a player or a custom category — can be deleted in the app itself: open the record's menu and choose Delete. The deletion reaches the server and your other devices too.
Usage statistics can be switched off in Settings → Usage statistics. From that moment nothing more is recorded and unsent events are discarded; those already sent are deleted after 12 months at the latest, or straight away if you ask us.
If you want something erased that the app has no button for, write to podpora@hockeylog.cz. We will handle it within 30 days at the latest.
Write to podpora@hockeylog.cz from the email address you registered with, with the subject Delete account. We will verify that the address belongs to the account, delete the account within 30 days at the latest, and confirm once it is done.
Besides erasure you have the right of access to your data, and to its rectification, restriction of processing and portability, as well as the right to object. The details are in the privacy policy.